Terms And Conditions Dusk Travel And Tourism Llc
This web site (the â€œSiteâ€) is published and maintained by Dusk Travel and Tourism LLC, Dubai, a company incorporated and existing in accordance with the laws of the United Arab Emirates. When you access, browse or use this Site, you accept without limitation or qualification the terms and conditions set forth below. You need to agree to the following Terms and Conditions for using the website. We reserve the right to block your access to the site in case of any violation, actual or suspected, of one or more terms and conditions.
Before using this website, kindly go through the Terms and Conditions carefully. Note that in this document, Dusk Travel and Tourism is referred to as â€˜Weâ€™, â€˜Ourâ€™ or â€˜Usâ€™ and the end-user is referred to as â€˜Yourâ€™ or â€˜Youâ€™.
To contact us, please email or telephone our customer service team You can also use the service chat on our Website.
Our Website assists you in gathering travel information and determining the availability of travel products and services. It also allows you to book flight tickets, hotels, car rentals, airport transfers and attraction tickets (â€œTravel Productsâ€) provided by third party suppliers (â€œSuppliersâ€). Depending on what country you are booking in, Travel Products may also include ferry and bus tickets, tours, cruises and trips. We also provide customer support services for bookings made on our Website. These terms apply to these booking services.
When you book a Travel Product, your booking is also subject to the relevant Supplierâ€™s terms and conditions (e.g., the airlineâ€™s or the hotelâ€™s terms and conditions). It is important that you read these, as they form a separate legal agreement between you and the relevant Supplier. There is more information on this in each of the Travel Product sections below. If there are any inconsistencies between the Supplierâ€™s term and conditions and these terms, these terms apply.
Different terms and conditions (such as cancellation and change rights) apply to different Travel Products, and these will be made available to you during your booking process and form part of these terms. You should read them carefully before booking.
These terms also tell you the rules for using our Website, including the content standards that apply when you upload content to our Website, link to our Website or interact with our Website in any other way.
By using our Website and/or completing a booking with us, you confirm that you accept these terms and any relevant Supplierâ€™s terms and conditions and that you agree to comply with them. We recommend that you read these terms carefully. If there is anything within these terms that you do not understand, please contact us. If you do not agree to these terms, you must not use our Website or complete a booking with us.
You warrant that you have the capacity to enter into a legally binding contract (including being at least the required age to have the capacity in your country) and that you will only use our Website to make legitimate reservations.
References to this Website are deemed to include derivatives, including but not limited to linked websites and applications, whether accessed by mobile phone, tablet or other devices.
The site and Its Contents
This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.
As long as you comply with the terms of these Terms and Conditions of Use, We grant you a nonâ€“exclusive, nonâ€“transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.
We may update and change our Website from time to time to reflect changes to our services, our usersâ€™ needs and our business priorities. We will try to give you reasonable notice of any major changes.
Our Website Is Made Available Free of Charge.
We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
The provision of our Website is reliant on the internet and devices. You fully understand and agree that we will not be liable for any losses suffered by you as a result of our Website not being available due to events, circumstances or causes beyond our reasonable control, including but not limited to internet, system or device instability, computer viruses and hacker attacks.
You are responsible for providing the necessary equipment (including but not limited to an appropriate device and internet connection) and ensuring that all persons who access our Website through your internet connection are aware of these terms and other applicable terms and conditions and that they comply with them.
Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.
The registered user must provide a valid email address and a password to access the â€˜restricted areasâ€™. By becoming a registered user, you agree to the following:
You shall provide your valid email address to create your unique login name and password.
The information you provide while registering on the site should not be false or bogus.
You shall access the â€˜restricted areasâ€™ only through your unique login and password and shall maintain the confidentiality of the same.
You shall not gain or assist any third person in gaining unauthorized access to â€˜restricted areasâ€™ which you are not entitled to
In case of any security breach, suspected misuse of your username or unauthorized access and usage through your unique username, you shall intimate as soon as you discover the same.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time if, in our reasonable opinion, you have failed to comply with any of these terms.
We are the owner or the licensee of all patents, copyright, trademarks, business names and domain names, rights in designs, rights in computer software, database rights and all other intellectual property rights, in each case, whether registered or unregistered, in our Website. All such rights are reserved.
All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the â€œContentâ€), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site, limiting the way you may use the Content.
You may print off copies and may download extracts of any page(s) from our Website for your personal use, and you may draw the attention of others to content posted on our Website.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way. You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status as the authors of content on our Website must always be acknowledged.
You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Website in breach of these terms, your right to use our Website will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.
Our website contains links to other sites and resources provided by third parties; these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
Use of The Website
While using the website, you make sure that:
you are at least 18 years of age;
you possess the legal authority to secure a legal obligation;
you will only use this website to make legitimate reservations for you or for another person you have been legally authorized by;
all information supplied by you on this website is true, accurate, current and complete; and
User-generated Content Is Not Approved by Us
This Website may include information and materials uploaded by other users of the Website, including discussion forums, bulletin boards and review services. This information and these materials have not been verified or approved by us. The views expressed by other users on our Website do not represent our views or values. We expressly exclude our liability for any loss or damage arising from using any interactive area by a user in contravention of our content standards below.
You are prohibited from posting or transmitting any defamatory, libellous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law.
We assume no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libellous, obscene or profane material.
We may change, edit, or remove any user material or conversations that are illegal, indecent, obscene, or offensive or that violates Our policies in any way.
We will fully cooperate with any law enforcement authorities or court order requesting or directing to disclose the identity of anyone posting such materials.
If you wish to complain about information and materials uploaded by other users, please contact us using the details in section 1 of these terms.
We do not guarantee that our Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.
You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack.
Rules about Linking To Our Website
You may link to our home page, provided you do so in a fair and legal way and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our Website on any website that you do not own.
Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.
We reserve the right to withdraw linking permission without notice.
The content and information presented on this website, including, but not limited to, price and availability of travel services, as well as the infrastructure that delivers such content and information, is under the complete ownership of Dusk Travel and Tourism LLC and Dusk Travel and Tourism LLC partners. While you are allowed to make limited copies of your travel itinerary and related documents, for travel purposes, you agree that you will not otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative our content, sell or re-sell any information, products, or services availed in correspondence to this website.
Additionally, you agree that you will not:
use the contents & information of this website for any commercial purpose;
make any false or fraudulent reservation;
access, monitor, or copy any content or information provided on this website using any illegal methods that are without our express written permission;
"frame", "mirror", or in any way incorporate any part of this websiteâ€™s content and information into any other website without our legal authorization.
However, if your booking or account activity reflects any sign of fraud, abuse or suspicious activity, Dusk Travel and Tourism LLC have the right to cancel any travel or service reservations associated with your name, email address or account, as well as delete any associated Dusk Travel and Tourism LLC accounts. We, furthermore, reserve the authority to take any legal action as a consequent of any violation of these terms, and you may be liable for monetary losses, including litigation costs and damages. You can otherwise contact Dusk Travel and Tourism LLC Customer Service to contest the cancellation of a booking or freezing or closure of your account.
Details And Price
You confirm that all details provided by you when making your booking (such as name, ID details, contact details, payment details and dates) are accurate and complete. If you notify us of any incorrect details provided by you by mistake, we will help you try and change the details on the booking; however, we cannot guarantee that the Supplier will permit this, particularly where a change could amount to a change in identity.
We advertise a large number of Travel Products, and we try hard to ensure that the advertised price is always accurate, but sometimes errors do occur. If the error should reasonably have been apparent to you, we reserve the right to cancel the booking or (if agreed by you) change the price. If this happens, we will contact you.
The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location.
All bookings for Travel Products are subject to availability at the time of booking. We try hard to make sure that our Website is kept up to date, but we do not guarantee that any of the Travel Products on our Website will still be available at the time of booking. We will inform you as soon as possible after you place a booking if, for any reason, the Travel Product you have sought to book with us is not available.
When you book a Travel Product, the terms of payment will be made clear to you during the booking process. All bookings require you to prepay online. If any sum is not paid in full accordance with your booking terms, we may cancel your booking immediately.
Exchange rates are calculated in real-time. When you pay online, you will pay the exact amount shown on the payment page. However, if you are paying in a different currency, the provider of the account you pay with may use an alternative currency rate which you are responsible for confirming. Your account provider may also charge you a fee for international payments.
If you encounter a problem when you submit your payment, please do not submit the payment again. You can confirm whether your booking was successfully made by contacting us using the details in section 1 of these terms.
Any refunds will be paid back to the original payment method unless we agree otherwise. The date that any refund will be paid into your account is subject to the provider of your account.
We take the security of your personal and payment information seriously and have robust measures in place to ensure that your details are kept safe.
Airlineâ€™s Terms And Conditions
As highlighted under â€œAbout these termsâ€, your booking is also subject to the relevant Supplierâ€™s (in this case, the airlineâ€™s) terms and conditions. These can generally be found on the airlineâ€™s own website. If there are any inconsistencies between these terms and the airlineâ€™s terms and conditions, e.g. where you have selected a cheaper flight ticket that cannot be changed or refunded, these terms will apply. If you have any questions on the terms and conditions that apply to your flight ticket (for e.g. on the change/cancellation/baggage allowance rules), you can contact us directly (using the details in section 1 of these terms) as part of our customer support services.
Hotelâ€™s Terms And Conditions
As highlighted under â€œAbout these termsâ€, your booking is also subject to the relevant Supplierâ€™s (in this case, the hotel you are staying in) terms. These can generally be found on the hotelâ€™s own website. If there are any inconsistencies between these terms and the hotelâ€™s terms and conditions, for e.g. where you have selected a cheaper room that cannot be changed or refunded, these terms will apply. If you have any questions on the terms and conditions that apply to your hotel booking, you can contact us directly (using the details in section 1 of these terms) as part of our customer support services.
TOURS AND TICKETS (OTHER PRODUCTS ON OUR WEBSITE SUCH AS AIRPORT TRANSFER, ATTRACTION TICKET, CAR RENTAL ETC.)
As highlighted under â€œAbout these termsâ€, your booking is also subject to the relevant Supplierâ€™s (in this case, for e.g., the car rental or airport transfer company) terms. These can generally be found on the Supplierâ€™s own website. Where possible, we will have provided you with a link to these terms at the checkout stage of your booking process.
The information collected by us may be used for the following.
We may update you about new services and other information from time to time. To unsubscribe to these updates, mail to email@example.com.
When you purchase online, the required information is sent to the relevant financial institution.
We reserve the right to disclose your personal information as necessary to:
comply with the law or comply with legal process served on Us;
protect and defend the rights or property of Us;
protect the personal safety of other Our websitesâ€™ users or the public;
(to ensure compliance with our Terms & Conditions. We cooperate with law enforcement and other third parties to enforce laws, intellectual property, and other rights. We reserve the right to report any information related to suspicion of illegal activity to law enforcement for prosecution.
Worltripdeal.com will NOT deal or provide any services or products to any OFAC sanctions countries in compliance with the law of UAE.
The United Arab Emirates is our companyâ€™s country of domicile.
We accept payments online using Visa and MasterCard credit/debit card (Currency required, e.g. AED/USD). If â€œCredit Card Onlineâ€ is selected as the payment method, then the details on the Customerâ€™s ID (Card holderâ€™s ID) should exactly match that of the credit card used to make the purchase.
All the refunds of any transactionâ€™s amount against any purchase through this website would be refunded to the original mode of payment.
Delivery information such as the Customerâ€™s Name, Location, Address and Contact Number will be stored for delivery purposes. Other personal identifiable information will not be stored.
Breach of These Terms by You
You are responsible for any losses suffered by us as a result of any use by you of our Website and/or booking services which is not in accordance with these terms.
Failure to comply with these terms may result in our taking all or any of the following actions:
â€¢ Immediate, temporary or permanent withdrawal of your right to use our Website and/or our booking services.
â€¢ Immediate, temporary or permanent removal of any Contribution uploaded by you to our Website.
â€¢ Issue of a warning to you.
â€¢ Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
â€¢ Further legal action against you.
â€¢ Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or required by law.
If you have any questions or complaints about our Website or booking services, please contact us using the details in section 1 of these terms.
Where the original English version of these terms has been translated into other languages, the English version shall prevail in the event of any inconsistencies between the versions.
You may travel to certain destinations which involve greater risks than others, entirely at your risk as to the cost and consequences.
We request you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.
By offering for sale travel to particular international destinations, We do not represent or warrant that travel to such point is advisable or without risk. We do not accept liability for damages, losses, or delays resulting from improper documents for entry, exit, length of stay, or travel to such destinations.
We and Our respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any air carriers, hotels or other suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from there. We and Our respective suppliers have no liability. They will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond our direct control. We have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
If any dispute arises between you and Us during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Dubai, UAE.
These terms are between you and us. No other person shall have any rights to enforce any of these terms.
If any court or relevant authority finds that part of these terms is illegal, the rest will continue in full force and effect.
Even if we delay enforcing these terms, we may still take steps against you at a later date.